Patient Engagement Platform

Improve patient-pharmacy communication with secure, HIPAA compliant messaging.

24 articles in this collection
Written by Matt Kerlin and Caitlyn Torrence

Why choose the Patient Engagement Platform?

Seamlessly communicate with your patients.

Written by Matt Kerlin
Updated over a week ago

Getting Started

How can I bulk upload my patient list? (Video)

Load all of your patients into messaging via CSV.

Written by Matt Kerlin
Updated over a week ago

How do I send a Message? (Video)

Easy guide to sending messages

Written by Matt Kerlin
Updated over a week ago

How do I manage my custom templates? (Video)

Create customized message templates to access at any time.

Written by Matt Kerlin
Updated over a week ago

What does the patient receive? (Video)

What does it look like when a patient receives a message from you?

Written by Matt Kerlin
Updated over a week ago

Scheduling Appointments In PEP

Quick guide on creating appointments

Written by Caitlyn Torrence
Updated over a week ago

Workflows

How do I send a message blast?

Written by Matt Kerlin
Updated over a week ago

How do I create a Workflows message template?

Written by Matt Kerlin
Updated over a week ago

How do I edit a Workflows message template?

Written by Matt Kerlin
Updated over a week ago

Can I send a message blast from the 'Patients' tab?

Written by Matt Kerlin
Updated over a week ago

Frequently Asked Questions

Can patients message me from PocketRx?

Put your messages in the hands of your patients.

Written by Matt Kerlin
Updated over a week ago

Can patients initiate conversations?

Ensure your patients can contact you any time.

Written by Matt Kerlin
Updated over a week ago

What messages should I send?

Get the most use out of your messaging service

Written by Matt Kerlin
Updated over a week ago

Can patients opt out of Messaging?

Ensure only patients who want messaging can be contacted

Written by Matt Kerlin
Updated over a week ago

Can I send an image to a patient?

Provide images to patients via Direct Message.

Written by Matt Kerlin
Updated over a week ago

How do I know if a patient has responded to my message?

Stay on top of all incoming messages.

Written by Matt Kerlin
Updated over a week ago

What can patients send over the Patient Engagement Platform?

From pictures to emojis, stay up to date with your patients.

Written by Matt Kerlin
Updated over a week ago

Are Patient Engagement Platform messages HIPAA compliant?

We keep your compliance top of mind

Written by Matt Kerlin
Updated over a week ago

How do I save my Excel file as a .CSV?

Import your patient list with ease

Written by Matt Kerlin
Updated over a week ago

How Do I Get My Patient List?

Rx30

Get started with Patient Profiles with Rx30

Written by Matt Kerlin
Updated over a week ago

PioneerRx

Export your patient list with PioneerRx

Written by Matt Kerlin
Updated over a week ago

Computer-Rx

Get started with Patient Profiles with Computer-Rx

Written by Matt Kerlin
Updated over a week ago

PK Software

Export your patient list with PK Software

Written by Matt Kerlin
Updated over a week ago

Speed Script

Get started with Patient Profiles with Speed Script

Written by Matt Kerlin
Updated over a week ago