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Patient Engagement Platform
Patient Engagement Platform
Improve patient-pharmacy communication with secure, HIPAA compliant messaging.
16 articles in this collection
Written by
Lauren Fischer
Why choose the Patient Engagement Platform?
Seamlessly communicate with your patients.
Written by
Lauren Fischer
Updated over a week ago
Getting Started
How do I send a Message? (Video)
Easy guide to sending messages
Written by
Lauren Fischer
Updated over a week ago
How do I manage my custom templates? (Video)
Create customized message templates to access at any time.
Written by
Lauren Fischer
Updated over a week ago
How can I bulk upload my patient list? (Video)
Load all of your patients into messaging via CSV.
Written by
Lauren Fischer
Updated over a week ago
What does the patient receive? (Video)
What does it look like when a patient receives a message from you?
Written by
Lauren Fischer
Updated over a week ago
Patient Engagement Platform
How do I send a message blast?
Written by
Lauren Fischer
Updated this week
Can I send a message blast from the 'Patients' tab?
Written by
Lauren Fischer
Updated over a week ago
Frequently Asked Questions
Can patients message me from PocketRx?
Put your messages in the hands of your patients.
Written by
Lauren Fischer
Updated over a week ago
Can patients initiate conversations?
Ensure your patients can contact you any time.
Written by
Lauren Fischer
Updated over a week ago
What messages should I send?
Get the most use out of your messaging service
Written by
Lauren Fischer
Updated over a week ago
Can patients opt out of Messaging?
Ensure only patients who want messaging can be contacted
Written by
Lauren Fischer
Updated over a week ago
Can I send an image to a patient?
Provide images to patients via Direct Message.
Written by
Lauren Fischer
Updated over a week ago
How do I know if a patient has responded to my message?
Stay on top of all incoming messages.
Written by
Lauren Fischer
Updated over a week ago
What can patients send over the Patient Engagement Platform?
From pictures to emojis, stay up to date with your patients.
Written by
Lauren Fischer
Updated over a week ago
Are Patient Engagement Platform messages HIPAA compliant?
We keep your compliance top of mind
Written by
Lauren Fischer
Updated over a week ago
How do I save my Excel file as a .CSV?
Import your patient list with ease
Written by
Lauren Fischer
Updated over a week ago