Digital Pharmacist

Seamlessly communicate with your patients.

Why choose the Patient Engagement Platform?

Justin Whitener

Improve patient-pharmacy communication with secure, HIPAA compliant messaging.

Patient Engagement Platform

Load all of your patients into messaging via CSV.

How can I bulk upload my patient list? (Video)

How do I send a Message? (Video)

Create customized message templates to access at any time.

How do I manage my custom templates? (Video)

What does it look like when a patient receives a message from you?

What does the patient receive? (Video)

Scheduling Appointments In PEP

Organize Your COVID Vaccines Using PEP

Getting Started

How do I send a message blast?

How do I create a Workflows message template?

How do I edit a Workflows message template?

Can I send a message blast from the 'Patients' tab?

Workflows

Put your messages in the hands of your patients.

Can patients message me from PocketRx?

Ensure your patients can contact you any time.

Can patients initiate conversations?

Get the most use out of your messaging service

What messages should I send?

Ensure only patients who want messaging can be contacted

Can patients opt out of Messaging?

Provide images to patients via Direct Message.

Can I send an image to a patient?

How do I know if a patient has responded to my message?

From pictures to emojis, stay up to date with your patients.

What can patients send over the Patient Engagement Platform?

Are Patient Engagement Platform messages HIPAA compliant?

How do I save my Excel file as a .CSV?

Frequently Asked Questions

Get started with Patient Profiles with Rx30

Rx30

PioneerRx

Get started with Patient Profiles with Computer-Rx

Computer-Rx

Export your patient list with PK Software

PK Software

Get started with Patient Profiles with Speed Script

Speed Script

How Do I Get My Patient List?

Contact Us

Core System Status

Blog

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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