Our Cloud-Based IVR gives you the opportunity to spend more time with your patients in the store, and less time on the phone or calling people back. Keep your attention where you’re needed, and give your callers the flexibility to self-serve.
Customize your greeting, update store hours, or securely access voicemails from any computer with access to the internet. Patients can still hear your voice and a custom greeting, personalized to your pharmacy and store events, whenever they call. When someone reaches out to your pharmacy, they are presented with options to refill a prescription, leave a voicemail, check hours of operation, or connect with the pharmacy on a prescriber or patient line.
The IVR ensures 24/7 reliability and keeps working even when the power goes down, local computers run into trouble, or the store is closed.
Have questions or would like to learn more about the Cloud-Based IVR? Click the link below, or give us a call at (877) 959-7550.