When a patient first submits a refill from the Healthsite, they will refill as a Guest

They'll enter some personal information, and select their preferred location. The following screen will prompt for the Rx number and to submit the refill.

Once the refill has been submitted, the patient will have the opportunity to create a password. 

As soon as they have logged in, they are able to add as many medications and profiles as needed. For example, if Mom is in charge of the prescriptions for her whole family, she’s able to add a profile for each child, her spouse, her parents, her pets, and so forth. 

The profile makes it easy for patients to submit their refill, without having to remember every Rx number. Patients will use the same login on the Healthsite and on the mobile app. 

Have more questions? Click the link below, or call us at 877-959-7550.

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