To make edits to your IVR, first, login to your Pharmacy Experience. In the upper right-hand corner, you will be presented with a cog, like the one below.
From here, select Settings and then IVR System.
You will then be presented with a page titled Manage Your IVR System.
If you have any questions about the IVR, or would like to upgrade to our newest version, please click the link below, or call us at 877-959-7550.