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Where do I make edits to my IVR?

How to access the Settings for your new IVR experience.

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Written by Justin Whitener

To make edits to your IVR, first, login to your Pharmacy Experience.  

In the upper right-hand corner, you will be presented with your pharmacy name. Select the pharmacy's name, and then Settings.  Click Communications Platform (IVR) on the left. You will then be presented with a page titled Manage Your IVR System.
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If you have any questions about the IVR,

or would like to upgrade to our newest version,

please click the link below, or call us at 877-959-7550.

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