To make edits to your IVR, first, login to your Pharmacy Experience.
In the upper right-hand corner, you will be presented with your pharmacy name. Select the pharmacy's name, and then Settings. Click Communications Platform (IVR) on the left. You will then be presented with a page titled Manage Your IVR System.
If you have any questions about the IVR, or would like to upgrade to our newest version, please click the link below, or call us at 877-959-7550.