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How do I remove a menu option on the IVR? (Video)
How do I remove a menu option on the IVR? (Video)

Adjust the IVR menu to meet your pharmacy's needs.

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Written by Justin Whitener
Updated over 4 years ago

If the menu options presenting on your IVR need to be adjusted, select IVR Phone Menu under General Settings. 

The Activate or Deactivate option will need to be selected and saved. Once complete, the next caller will hear the updated menu. 


Have more questions? Click the link below, or call us at 877-959-7550.

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