Our IVR gives you the opportunity to spend more time with your patients in the store, and less time on the phone or calling people back. Keep your attention where you’re needed, and give your callers the flexibility to self-serve.
When someone calls into your pharmacy, they are presented with the following options: refill a prescription, doctor voicemail (for submitting/approving prescription refills), patient voicemail, hours of operation, and connect to the pharmacy.
The IVR ensures 24/7 reliability and keeps working even when the power goes down, local computers run into trouble, or the store is closed. Additionally, you can customize your IVR, like updating your pharmacy hours or the greeting message.
Have more questions? Click the link below, or call us at 877-959-7550.