How often are messages sent?

The frequency that patients receive review invitations.

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Written by Justin Whitener
Updated over a week ago

Our default is to send no more than one message every three months. This way, we don’t over-message your patients, but still give them multiple opportunities over time to review the pharmacy. 

The frequency of send can be edited to your liking. 

We can send messaging as often as after every refill, or as infrequently as once every six months. If you’d like to adjust the messaging frequency, don’t hesitate to reach out to us at [email protected] .


Have more questions? Click the link below, or call us at 877-959-7550.

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